OTT Club

Are your wines vegan friendly?

Yep. We don’t add any animal products in the making of our wines. To be honest, we try not to add anything at all. Except the grapes we grow ourselves…you kinda need the grapes.

What happens when the vintages change?

We will roll the wines onto the next vintage, so you won’t miss out. If by any chance we don’t make that particular wine that vintage- we will include a suggested replacement and email you to let you know. It’s farming after all and anything can happen.

What is the cost of shipping?

Your subscription includes free shipping anywhere in Australia. As members of the OTT club, we also provide free shipping on any extra purchases you make. It’s a free-shipping palooza!

Can I update my own details?

Yes, you can manage EVERYTHING when you log in to your account- from the wines you want to your delivery details. Click here to access your account if you already have created one. If not, go through the signup process and upon checking out you will create an account with a password.

Can I change the frequency of delivery?

Yes, of course, log in to your Account page and change away, including the option to skip a delivery if you’re going away.

What discounts are available?

Discounts are based on the amount of bottles and/or frequency of delivery.

Every Months
3 bottles- 20% Discount (36 bottles a year)
6 Bottles – 25% Discount (72 bottles a year)
12 Bottles – 25% Discount (144 bottles a year)

Every Three Months
3 bottles- 15% Discount (12 bottles a year)
6 Bottles – 20% Discount (24 bottles a year)
12 Bottles – 25% Discount (48 bottles a year)

Every Six Months
3 bottles- 10% Discount (6 bottles a year)
6 Bottles – 15% Discount (12 bottles a year)
12 Bottles – 20% Discount (24 bottles a year)

Every Twelve Months
3 bottles- 5% Discount (3 bottles a year)
6 Bottles – 10% Discount (6 bottles a year)
12 Bottles – 15% Discount (12 bottles a year)

How do I receive my discount on purchases other than wine club?

Make sure you log into your account when you are making your purchase online. Once logged in you will receive the discount based on your bottle amount/frequency of delivery.

If I upgrade my frequency of delivery will I get a better discount on my purchases?

Yes. You will receive discounts based on your bottle amount/frequency of delivery.

If I downgrade my frequency of delivery will I lose my ongoing discount from my previous delivery schedule?

Yes. Your discounts are based on your bottle amount/delivery schedule.

Can I purchase an OTT Wine Club membership as a gift?

Too right you can. Won’t that put you in the good books? Email us here if you want to include a special note to the lucky recipient. We all need friends like you.

Am I locked in or can I cancel at any time?

There is a 12-month minimum membership of our OTT Wine Club. After the 12 month time period, there is an option to cancel at any time under the Wine Club tab on your My Account dashboard.

I have forgotten my password how do I retrieve it?

Please navigate to the My Account page by clicking here. On this page, you can click on “Lost Password”.

I just need to speak to a real person.

No worries. Ring us on 08 8323 8498 or send us an email to admin@oliverstaranga.com with your number and we will give you a call back.